Frequently Asked Questions
Q1: Is your company a manufacturer?
A: Yes, we are an LED lights manufacturer focusing on LED commercial and industrial lights with our own R&D base since 2011.
Q2: Can I have a sample order?
A: Sure, we welcome sample orders to test and check the quality of our products.
Q3: How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx, or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping are also optional.
Q4: Are there any certifications that the product meets?
A: Yes, our products meet several industry certifications and standards, including UL, ETL, FCC, CE, UKCA, and ROHS certifications.
Q5: What is your product range?
A: We produce LED modules, LED strip lights, street lights, flood lights, high bay lights, wall pack lights, and more.
Q6: What payment methods do you accept?
A: We accept Credit Card, T/T, PayPal, and Western Union. You can contact us for other specific payment methods.